We are determined to provide as much information as possible about our products before you purchase them. That is why we carefully measure our toys, list ingredients in treats and grooming products and take the time to carefully photograph our items. We hope this helps you to select the right products and sizes for your dogs. Please contact us if you have any additional questions and we will do everything we can to help you. We want you to be satisfied with your purchase.
We can only accept returns on unused, unopened items that are returned within 30 days. If for some reason you wish to return a NEW item, we will issue you a store credit for the purchase price of the item minus any shipping charges. Please contact us for the shipping address. You will be responsible for the shipping costs of returning the item to Barkaholics. Once we receive the item we will issue the credit. You may then use the store credit to place a new order.
Due to safety and sanitation concerns, we cannot accept returns or exchanges on treats or carriers. No returns on USED products. Please determine if the item will work for you before you use it. You must contact us first before returning an item. If you have any questions or concerns about our products, please contact us !